About Pile's Carpet Care & Restoration Service
Our Story: Four Decades of Caring for Central Kentucky Homes
Back in 1980, Jim Pile had a simple idea: treat every home like it was your own. Armed with one truck-mounted cleaning unit and a genuine desire to help his neighbors, he started Pile's Carpet Care right here in Elizabethtown. What began as a one-man operation has grown into Central Kentucky's most trusted name in carpet cleaning and restoration—but we've never forgotten those humble beginnings or the values that got us here.
Still Family, Still Local, Still Committed
We're not just a business, we're your neighbors.
When you call Pile's Carpet Care, you're not dealing with some faceless corporation or distant call center. We live in the same communities we serve. We shop at the same stores, our kids go to the same schools, and we care about this area because it's home. That local connection isn't just nice to have—it's everything. It's why we answer the phone at 2 AM when your basement floods. It's why we remember your name and your pets. It's why we take pride in every job, no matter how big or small.
Four decades later, we're still family-owned and operated. The Pile family continues to personally oversee every aspect of our business, from the latest cleaning technology to making sure every customer feels heard and valued. When we say we treat your home like our own, we mean it—because our reputation in this community depends on it.
What Drives Us Every Day
Your peace of mind is our mission.
We know that calling a carpet cleaning company usually means something's gone wrong. Maybe it's red wine on your favorite rug, muddy paw prints throughout the house, or—worst of all—water damage that's turned your safe haven upside down. Whatever brought you to us, we understand you're stressed, and we're here to make it better.
Every job we do reflects our core values
- Honesty in everything we do – You’ll get straight answers about what we can fix, what we can’t, and exactly what it’ll cost
- Respect for your home and family – We treat your space with the same care we’d want in our own homes
- Quality that lasts – We use the best equipment and techniques because shortcuts aren’t in our vocabulary
- Community first – Supporting local families and businesses isn’t just good business—it’s the right thing to do
Experience You Can Trust
40+ years of solving problems and restoring homes.
In four decades of business, we’ve seen just about everything Central Kentucky can throw at a carpet, hardwood floor, or air duct. From the great floods to everyday accidents, from vintage rugs that need delicate care to commercial spaces that need tough solutions—our team has the knowledge and experience to handle it all.
We stay current with the latest technology and techniques because your home deserves the best. Our truck-mounted units are powerful enough to extract water from the deepest carpet padding, yet gentle enough for your grandmother’s antique Oriental rug. We’re certified in water damage restoration, mold remediation, and advanced cleaning methods because we never stop learning new ways to serve you better.
Our team knows Central Kentucky. We understand the challenges of our climate—the humidity that can lead to mold growth, the clay soil that tracks in differently than other dirt, the seasonal allergies that make clean air ducts so important. This local knowledge helps us provide solutions that work for your specific situation.
More Than Just Clean—We Care
We're invested in this community because it's our community too.
You'll find us sponsoring local sports teams, supporting community events, and volunteering when neighbors need help. We believe successful businesses should give back to the places that made their success possible.
We're especially proud to support our service members and first responders with special pricing. The men and women who keep us safe deserve our respect and appreciation and offering that 10% discount is just one small way we can say thank you.
Environmental responsibility matters to us. We use eco-friendly cleaning solutions whenever possible because we want Central Kentucky to stay beautiful for our kids and grandkids. Clean homes shouldn't come at the cost of a clean environment.
Ready to Experience the Pile’s Difference?
When you choose Pile’s Carpet Care, you’re choosing:
- Four decades of experience and local knowledge
- Family-owned service with a personal touch
- 24/7 emergency availability when disaster strikes
- Honest pricing with no hidden surprises
- The backing of hundreds of satisfied neighbors who’ve trusted us with their homes
We’d love to show you why families throughout Elizabethtown, Radcliff, Bardstown, Shepherdsville, and all of Hardin, Bullitt, and Meade counties have trusted us with their homes since 1980.
More Than Just Carpet Cleaning
Give us a call at (270) 765-2828 and let’s talk about how we can help you.
After all, when your home needs care, you deserve people who genuinely care—and that’s exactly what you’ll get with the Pile family and our team.
“Treating every home like our own since 1980”